Repeat prescription requests handed in before 11.00am on Monday to Friday will be processed within 48 working hours. When requesting repeat medication, please use the tear-off slip provided with the original prescription. Failure to do this creates additional work and may result in a delay in the issue of your prescription. Please mark the slip clearly with any changes to your medication that may have been made by, for example, the hospital. If you are given a prescription by the hospital please have this dispensed at the hospital as we cannot repeat any of the medication until we have a letter from the hospital detailing the new medication (this may take up to 2 weeks). To avoid mistakes we do not accept repeat medication requests over the telephone. If you cannot call at the surgery please post your request with a stamped addressed envelope. If you prefer you can request repeat prescription through a local chemist of your choice.
You can also fax your request to 01702 204535 or order repeat prescription securely online.
When requesting repeat prescription of warfarin, could you please supply a copy of your anticoagulation letter showing the most recent INR and warfarin dosage? This is an essential requirement to ensure safety and avoid delay in issuing prescription.
NHS prescription charges
- Charge for each prescribed item £8.20
- For items that come in combination packs, there is a prescription charge for each different drug in the pack
- Support stockings – each £8.20
Prescription prepayment certificates - these work like a season ticket
If you need more than 12 prescribed medicines each year, you could save money with a 12-month PPC. You can also buy a three-month PPC, which will save you money if you need more than three prescribed medicines in three months.
- Three-month prepayment certificate £29.10
- 12-month prepayment certificate £104.00
The NHS Business Services Authority Help with Health Costs website provides information on prescription charges and the criteria for exemption, help with charges for people on low income, the prescription pre-payment certificate, help with other health costs and the European Health Insurance Card (EHIC).