Prescriptions

The easiest way to order repeat prescriptions is by using your NHS account through the NHS website or in the NHS app. 

Or by using the GP online system: SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

Using the NHS app, you can also track the progress of your request and see when it is available for collection from your nominated Pharmacy. 

You can also:

• fill out a repeat prescriptions request form
• bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm
• email greensward.pharmacyf81066@nhs.net

We do not take repeat prescription requests over the phone.

Please allow 72 working hours for us to process your request. 

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the NHS app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• email greensward.pharmacyf81066@nhs.net 
• Complete an Online Consultation via our Homepage
• Call us on 01702 202353 and we will send a message to our inhouse Pharmacy Team

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to any pharmacy. Do not put it in your household bin or flush it down the toilet.

We cannot accept medications at the Surgery. 

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.